I strongly suspect that the single most impactful thing I did during my 5+ years at Linden Lab was shortly before I left: set up a weekly meeting between a couple of leads from Support and Engineering to go over the top 10 support issues.
Recent articles
- Putting Gemini 2.5 Pro through its paces - 25th March 2025
- New audio models from OpenAI, but how much can we rely on them? - 20th March 2025
- Calling a wrap on my weeknotes - 20th March 2025