Simon Willison’s Weblog

19th July 2006 - Link Blog

AOL Retention Manual Revealed - 37 signals take note. That’s why AOL developed, “Keep It Real”...a set of principles that will drive a world-class Member experience...

Posted 19th July 2006 at 8:01 am

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This is a link post by Simon Willison, posted on 19th July 2006.

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