To what extent is it still valid to assume that your web app users are stupid?
13th October 2010
My answer to To what extent is it still valid to assume that your web app users are stupid? on Quora
They’re not stupid, but they’re probably WAY less web literate than you might expect—unlike you, they haven’t spent their entire career learning how the web works. See the famous “What is a browser?” video the Google Chrome team released:
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