23rd February 2021
I strongly suspect that the single most impactful thing I did during my 5+ years at Linden Lab was shortly before I left: set up a weekly meeting between a couple of leads from Support and Engineering to go over the top 10 support issues.
Recent articles
- The Pelican comparison grid for Astra is pretty interesting - 4th September 2026
- OpenAI's rogue agents were caught communicating via public wikis - 4th September 2026
- Claude's new system prompt really doesn't want to reproduce song lyrics - 2nd September 2026