3rd December 2024
Finally, in most workplaces, incentive structures don’t exist for people to (a) reduce their workloads to such an extent that their role becomes vulnerable or (b) voluntarily accept more responsibility without also taking on more pay.
These things are all natural rate limiters on technology adoption and the precise mix they show up in varies from workplace to workplace as every team has its own culture and ways of working. And regardless of what your friendly neighbourhood management consulting firm will tell you, there’s no one singular set of mitigations to get around this – technology will work best in your workplace if it’s rolled out in tune with existing culture, routines, and ways of working.
— Rachel Coldicutt, FOMO is not a strategy
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