20th July 2024 - Link Blog
Mapping the landscape of gen-AI product user experience. Matt Webb attempts to map out the different user experience approaches to building on top of generative AI. I like the way he categorizes these potential experiences:
- Tools. Users control AI to generate something.
- Copilots. The AI works alongside the user in an app in multiple ways.
- Agents. The AI has some autonomy over how it approaches a task.
- Chat. The user talks to the AI as a peer in real-time.
Recent articles
- We're going to need default hard budget caps on pretty much everything - 3rd October 2026
- OpenAI DevDay 2026 live blog - 29th September 2026
- 2026 in LLMs (so far) - 27th September 2026