Among closed-source models, OpenAI's early mover advantage has eroded somewhat, with enterprise market share dropping from 50% to 34%. The primary beneficiary has been Anthropic,* which doubled its enterprise presence from 12% to 24% as some enterprises switched from GPT-4 to Claude 3.5 Sonnet when the new model became state-of-the-art. When moving to a new LLM, organizations most commonly cite security and safety considerations (46%), price (44%), performance (42%), and expanded capabilities (41%) as motivations.
— Menlo Ventures, 2024: The State of Generative AI in the Enterprise
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